The ability to control the delivery system or at least use it in an ideal way is essential to the success of a business. This ensures that all the goods are delivered to the customers in time, which results in a positive customer experience and brand reputation. It is also essential that no items are misplaced or damaged in the process, which protects your assets every step of the way. Lastly, if you’re waiting for supplies for too long, your manufacturing/sales may be put to a halt. Overall, efficient logistics are the key to the success of your enterprise. Here’s how this industry is changed under the influence of technology.
Table of Contents
1. Shipment tracking system
2. Automation and robotics
3. Outsourcing freighting
4. Drone deliveries
5. Autonomous vehicles
6. Wearable technology
In conclusion
1.
Shipment tracking system
The first major logistical boost comes from the advancement in GPS and
shipment tracking technology. This way, you always know where each item in your
logistical chain is located at the moment, which makes a world of difference.
First of all, if there’s a problem, you’ll be alerted of it right away. Second,
it allows you to update your customers, thus increasing the effectiveness of
your customer service by quite a bit. In fact, a lot of businesses even allow
their customers to track their shipment via GPS, which drastically improves the
overall customer experience and earns your brand some extra points.
2. Automation
and robotics
The next thing worth discussing is the role of robotics in today’s
warehouse business. In 2012, Amazon paid $775 million in order to acquire Kiva
Systems, which was a major robotics manufacturer. At that time, the majority of
people believed this investment to be excessive, even outright preposterous.
However, over the course of time, it proved to be one of the best investments
that this conglomerate has ever made. Today, all their warehouses have a high level
of robotization and a lot of smaller warehouse businesses are eager to
implement this technology, as well.