There are companies that see Facebook as an alternative to web development . The way of thinking seems logical: with Facebook you can have a site through which to publish offers and information about our business, why not limit ourselves to having only one Facebook page and forget about having a web page?
The truth is that, many times, these companies ignore how
Internet sales work. It is important to distinguish between the role of social
networks in a company and that of a website. In this post we want to clarify
this point.
What does a website offer you that a Facebook page does
not?
Let's say you take a small local business, such as a
restaurant, hostel, or neighborhood store. You may wonder: if I am a local
business, why do I need to have a website? People from other cities are not
going to buy me, since everything I sell, I sell at street level and in my
city.
However, this prepares not mean that you do not need to have
your own website. Above all, the most important thing is the medium through
which your potential customers will reach.
When a customer is on the street looking for a restaurant,
they will typically type “restaurants in the name of the city” into Google. You
will not go to Facebook to find it, since it is more difficult to identify
those that are from a specific city.
Another reason why having a website is essential is because
of the amount of information that you will be able to offer. It is true that on
Facebook you can write notes, but a website gives you the option of providing
key data about your business, not only the address and telephone number, but
also content, characteristics of products and / or services, etc.
First of all, it is important near understand that the
information that we are publishing on Facebook tends to be forgotten, since
every time something new is published, it falls from our wall. Facebook has
great value in offering immediate information, but not in providing the query
data that is always necessary to know.
•Your trajectory as a company.
•Examples of your work.
•The human team that makes your business possible.
•Your appearances in the press.
•Etc.
So what is a Facebook page for?
Facebook is a social network whose main function in your
business is the dissemination of information. But that information has to be
published somewhere: on a blog or a website.
On the other hand, partake in mind that through Facebook you
will only be able to reach a limited number of people. As you publish, your
page is spreading and becoming more famous. But the truth is that if you hunger
to reach a lot of people with a specific publication, you have to pay to
promote that publication.
Facebook follows this system for brands to invest in their
advertising system. Not all the posts you make are going to reach well beyond
your followers, unless someone else shares them. And when your business is
starting, and you hardly have any likes on your fanpage, the truth is that you
publish it will hardly have any repercussions.
Where to start then?
If you have a local business, you never have to neglect the
power of a website. To begin with, because local SEO techniques can be applied
so that your website appears well positioned in the searches of your city.
You can also place your business on Google MyBusiness so
that users who search for you through the Google Maps map can also locate you.
Also so that you come out in the first places in thematic Google searches. For
example, in restaurant listings in a specific city.
If you still don't have a web page, the most likely thing is
that the users who search for you on Google will go to companies of your
competition. Even if you are not a digital business, being on the Internet
today is a must. It is not necessary to have an online store, it is not even
necessary to dedicate a large amount of effort and investment to the content.
Why do you need a web page?
Every business has its strategy. Maybe you are interested in
reaching people in your city, not writing generic articles that visitors from a
lot of sites can reach through Google. However, your page is useful in terms of
the information it provides and the brand value that differentiates you from
your competitors.
If you don't talk about yourself, others will. You must
invest so that your company's website is well positioned locally. You must work
your brand. The least you want to see on Google are user opinions who may have
bought from your company and have not been satisfied.
It can serve as an incentive to improve, but the problem is
that this is also going to be seen by people who could buy from you and maybe
they start to doubt you.